Serving Norman & Oklahoma City, OK
Direct Air was founded in 2017 by Josh Benavides, who has over a decade of trade experience. We pride ourselves in the high quality work we perform as well as the relationships that we build with our customers. We offer a 100% satisfaction guarantee on everything we do, and if you are not 100% satisfied with our service, then the service is free.
100% Satisfaction Guarantee
Our services are driven by a desire to help customers in times of need and to never, ever leave them without heating or cooling. Our services are 24/7 so that if you have an emergency, you don’t have to wait until morning or frantically call around for an HVAC & Plumbing company that does emergencies—just call us. We also provide replacements for those that want to upgrade and maintenance for those who want to get the most out of their unit and avoid premature breakdowns.
Communication Is Key
Along with our services, we also seek to keep our customers informed on everything in the Plumbing and HVAC world: technology, tips and tricks, and general knowledge. Our services won’t be as beneficial without us helping you make the right choice, and we always aim to do what’s right.
We hold an A+ rating with the BBB, but how about our customer reviews? If you couldn’t tell, we are pretty proud of our positive relationship, and we feel that we’ve earned it. Serving customers is our entire goal, so we care about what the Norman and Oklahoma City area has to say about us.
5 Star Reputation
An open line of communication is essential for us to meet our goals for 100% customer satisfaction. It is also necessary to make a lasting, positive impression when we visit, which we have a good track record with. We welcome feedback and ways to make our services and your whole experience with us even better. You can take a look for yourself and see how we earn our five star reputation for every heating and cooling service that we offer!
I have used Direct Air and Plumbing for several years. Marcus is always professional and communicates really well with our tenants. Direct Air provides outstanding service and great value. I highly recommend Direct Air and Plumbing.
I bought a service contract last fall and they responded to my spring check up on the air conditioner. I knew the air conditioner was very unstable and sure enough half the coil was not working. The unit was last replaced in 2001. So 19 years for an air condition. Rather than replacing the coil, I decided to install a complete HVAC system. The technicians were prompt, efficient and cleaned up after themselves. Now, I can enjoy summer with a reliable cooling unit.
Josh Benavides was my technician. We are first time home owners so everything is new and scary. He fixed my heater was polite professional and educated me on how to better care for my heat and air unit. I CAN NOT THANK YOU ENOUGH FOR THE PEACE OF MIND!